Stage

Telecommunication

Intense competition, high cost sensitivity and low customer loyalty as well as declining revenues and margins are the factors putting the telecommunications industry under considerable pressure. Added to this are increasing requirements in cross-selling and upselling as well as in the area of advertising permits. We continuously incorporate all the changes in customer needs as well as new circumstances and market conditions into our processes. In this way, we enable our clients in the telecommunications sector to achieve a high level of customer relevance across all communication measures. Our team of experts has extensive insights at various levels as well as many years of experience in working with the mid- and top-level management of telecommunications companies - from consulting to operational implementation.

Methods & tools that we prefer to use in the telecommunications industry

  • Customer value maximisation
  • Customer Insight Analysis
  • New customer introduction
  • Next Best Offer
  • Cross- and upselling potentials
  • Termination prevention
  • New customer generation
  • Target group analysis
  • Newslettering
  • DATALOGUE Suite
  • aCRM Systems
  • Easy OPT-IN
Foto Dennis Braasch

Get in contact with us

Do you want to sustainably increase the customer relevance of your telecommunications company? We will be happy to assist you!

Dennis Braasch | Senior sales manager

+49 40 471 134 830 @ZGVubmlzLmJyYWFzY2hAZGF0YWxvZ3VlLmRl@